Contact Us

Toll-free:
0800625663

Whatsapp:
060 549 7244

Head Office
Phone 021 507 6300 | Fax 021 531 0322
Address 3 Oude Molen Road, Ndabeni, 7405
Postal Address PO Box 79, Howard Place, 7450
* Please note that our Head Office is not a blood donation venue. Please view our Where Can I Donate page to find a donation venue.

Paarl Regional Office
Phone 021 871 1031 | Fax 021 872 5945
Address 27 Zandwyk Industrial Park, Old Paarl Road, Paarl, 7646
Postal Address PO Box 422, Paarl, 7620

Worcester Regional Office
Phone 023 342 2450 | Fax 023 342 7556
Address 26 Napier Street, Worcester
Postal Address PO Box 194, Worcester 6849

George Regional Office
Phone 044 874 2074 | Fax 044 874 6097
Address The Medical Centre, Courtenay Street, George
Postal Address PO Box, 65, George, 6530

For any media queries please contact the Public Relations Office:

Manager –  Public Relations
Marike Carli
Phone 021 507 6361| Cell 071 856 3625
Email marike@wcbs.org.za

Please note that our administrative office hours are Monday to Friday 8:00 – 16:00. For after hour queries, please see our clinic list.

Cape Peninsula
The Cape Peninsula region includes Cape Town’s northern and southern suburbs, as far as Durbanville in the north and Simon’s Town in the south. Our head office is based in Pinelands.
Phone 021 507 6364 | Fax 086 502 7822
E-mail info@wcbs.org.za

Paarl
The Paarl branch hosts regular clinics in the Boland area, the Helderberg basin, and as far as Lambert’s Bay on the West Coast.
Phone 021 871 1031 | Fax 021 872 5945
Email jill.nicholas@wcbs.org.za or estelle.lecoq@wcbs.org.za

Worcester
The Worcester branch includes the Breede River Valley, Beaufort-West, Swellendam, Ceres, Tulbagh and Hermanus.
Phone 023 342 2450 | Fax 023 342 7556
Email candices@wcbs.org.za

George
The George branch services the Southern Cape region encompassing Plettenberg Bay on the coast, Oudtshoorn and Ladysmith in the Karoo, and Heidelberg, Stilbaai and Riversdale.
Phone 044 874 2074 | Fax 044 874 6097
Email Arlecia@wcbs.org.za

N1 CITY MALL
Shop 38
Phone 021 595 0925

BLUE ROUTE MALL
Shop G56
Phone 021 712 4521 / 96

9 LONG STREET
Phone 021 421 2570

CAPEGATE
Shop LL47
Phone 021 933 9408

KENILWORTH CENTRE
Shop 002

For any medical related queries please contact:

Manager – Donor Collections
Sister Kim Strutt
Phone 021 507 6355 | Fax 086 554 2491
Email kims@wcbs.org.za

Head – Medical Division
Dr Thembie Sitsila
Phone 021 507 6329 | Cell 083 797 0879 (Whatsapp not available)
Email thembie.sitsila@wcbs.org.za

Lead Medical Consultant
Dr Caroline Hilton
Phone 021 507 6441 | Cell 083 282 1612 (Whatsapp not available)
Email caroline@wcbs.org.za

For queries relating to blood products and services please contact:

Hospital Liason Officer
Hayley Alie
Phone 021 507 6326 | Fax 086 756 7888
Email marketing@wcbs.org.za

Groote Schuur Blood Bank
Room C13 B, C Floor, Groote Schuur Hospital, Main Road, Observatory, 7935
Phone 021 447 0055, 021 447 1443
Fax 021 448 8417
Normal Business Hours Open 24/7/365

Tygerberg Blood Bank
Next to X-ray Department, First Floor, Tygerberg Hospital, Francie van Zijl Avenue, Tygerberg, 7505
Phone 021 931 0220, 021 938 4900, 021 938 4901
Normal Business Hours Open 24/7/365

Red Cross Blood Bank
Back Lane, Red Cross War Memorial Children’s Hospital, Klipfontein Road, Rondebosch, 7700
Phone 021 686 9722, 021 689 9273, 021 685 5489
Email redcross@wcbs.org.za
Normal Business Hours Open 24/7/365

Khayelitsha Blood Bank
Next to Pharmacy, Ground Floor, Khayelitsha Hospital, Cnr Steve Biko and Walter Sisulu Drive, Khayelitsha, 7784
Phone 021 507 6464, 021 507 6468
Normal Business Hours Open 24/7/365

Mediclinic Vergelegen Blood Bank
Block 1, Ground Floor, Mediclinic Vergelegen, Main Road, Somerset West, 7130
Phone 021 852 1400, 021 851 0313
Normal Business Hours Mondays – Fridays: 8:00 – 20:00, Weekends and Public Holidays: Closed
Please contact an alternative Blood Bank for after-hours queries

Paarl Blood Bank
53 Hospital Street, Lemoenkloof, Paarl, 7646
Phone 021 871 1030
After-hours Call Cellphone Number 083 303 8658
Normal Business Hours Mondays – Fridays: 8:00 – 22:00, Weekends and Public Holidays: 8:00 – 14:00, After-hours: Available on call

Worcester Blood Bank
26 Napier Street, Worcester, 6850
Telephone Number 023 342 2950, 023 342 2450
After-hours Call Cellphone Number 082 564 5459
Email bloodbankworcester@gmail.com
Normal Business Hours Mondays – Fridays: 8:00 – 18:00, Weekends/Public Holidays and After -hours Normal Weekdays: Available on call

George Blood Bank
Medical Centre, 33 Courtenay Street, George, 6530
Phone 044 874 2074
After-hours Call Cellphone Number 082 564 5457 (MTN), 060 916 9291 (Vodacom SA)
Normal Business Hours Mondays – Fridays: 8:00 – 22:00, Weekends 8:00 – 16:00, Public Holidays and After-hours Normal Weekdays and Weekends: Available on call

Blood Donor Complaints
If you are a blood donor who would like to submit a complaint about your experience, please complete this form.

Clinician or Service Complaint
If you are a healthcare professional who would like to submit a complaint about a clinician or service received, please complete this form.

Product Complaint
If you are a healthcare professional who would like to submit a complaint about a blood product, please contact the relevant Blood Bank directly.

General Enquiries